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Will Gates

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Activity overview

Latest activity by Will Gates

  • Will Gates commented,

    You're welcome, Sophia. If you have any other questions please let us know.

  • Will Gates commented,

    Hi Jack, at this time, the answer is no, I've never actually seen this done anywhere before, but I would be very interested if you have. If you have examples of a company doing this, please share ...

  • Will Gates commented,

    Thanks for sharing that! I'll pass this feedback along to our dev team and get back to you.

  • Will Gates commented,

    Hey Elizabeth, a G-code will not work, you will need to us a UA-code. Hope that helps!

  • Will Gates created an article,

    Accessing your Help Center themes

    You can access your Help Center themes from the Themes page. You can access options for managing the theme by clicking the menu on the theme or you can open a theme to edit the branding, code, or a...

    • Will Gates
    • 1 follower
    • 2 comments
    • 0 votes
  • Will Gates created an article,

    Changing the URL of your Help Center

    By default, the address of your Help Center is a Zendesk subdomain, such as “mycompany” in mycompany.zendesk.com. The host mapping feature allow you to map a subdomain of your own domain (for examp...

    • Will Gates
    • 1 follower
    • 0 comments
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  • Will Gates created an article,

    Using your own theme assets

    You can upload assets, such as images and files, to any of your Help Center themes. Uploading an asset for your theme You can upload assets such as images and files to the Help Center. The assets a...

    • Will Gates
    • 1 follower
    • 0 comments
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  • Will Gates created an article,

    Requesting additional services

    Every purchase gets your immediate access to all of our themes and plugins, built on top of a powerful framework designed to make it quick and easy to create a unique and beautifully branded Help C...

    • Will Gates
    • 1 follower
    • 2 comments
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  • Will Gates created an article,

    Editing and compiling styles using Sass

    When editing theme styles you can update the style.css file directly, either through Zendesk Guide or locally using your favourite code editor. Alternatively, you can work with the Sass source file...

    • Will Gates
    • 1 follower
    • 0 comments
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  • Will Gates created an article,

    Editing CSS and JavaScript

    You can customize your Help Center’s stylesheet and add your own custom JavaScript code. For tips, tricks and other helpful resources, refer to the following articles: Help Center community tips H...

    • Will Gates
    • 1 follower
    • 0 comments
    • 0 votes